• Public relations staff

• Directors of ministers' offices and secretariats and VIPs.

• Staff that their job requires high performance in interview making and dealing with multi-cultural communities.

This training course aims to familiarize with the basic principles of protocole ethics, honours, protocol, etiquette and training in dealing with different situations that require familiarity with the rules of courtesy and honorary in multicultural societies, and how to deal with VIPs.

• Definition of etiquette and protocole.

• principles of the Protocole and etiquette

• the concepts and components of personality.

• Methods of human thinking in solving problems of ceremonies ,etiquette and dealing with VIPs 

• analytical, logical and innovative thinking

• using methods of human thinking in solving problems of ceremonies , etiquette and dealing with VIPs.

• Effective communication skills for protocole work 

• components of the communication process.

• obstacles to effective communication.

• effective communication , protocol and etiquette in dealing with the VIPS.

• effective communication skills in ceremonies process

• components of communication process

• obstacles to effective communication.

• talking and listening etiquette.

• skills to deal with different people in the context of different cultures.

• dealing methods with the VIPs

• managing impressions with the VIPs

• methods and skills of discussion with the VIPs

• features and charactaristics of VIP behaviour.

• the most important keys of VIP

• Protocole, etiquette and honore.

• Requirements to be met in the protocole and honorary process.

• the rules governing the art of ceremonies and honours.

• Invitations and halls arrangement.

• standards and quality of restaurants

• Formal and diplomatic parties management

• protocole of visiting incoming VIPs .

• the rules of raising and deflating flags.

• protocole, meetings and press conferance organizing to VIPs

• Goals of conferances and meetings

• protocoles of meetings organizing and press conferances.

• Social and official etiquette rules and ethics for VIPs.

• greeting ,dating and hands shaking with VIPs

• behaviour with ladies

• Exchange gifts, flowers and forbidden gifts.

• Etiquette telephone with VIPs

• Etiquette rules for email and internet use.

• smiling and laughing ethics

• etiquette, protocole and buisness ethics

• the concept of behaviour and morals

• the convieniance between buisness ethics and protocole concepts

• sciantific Material

• A vocational Certificate issued by  Ministry of Tourism