To those Who are interested at working in front office departments
the aim of the program
Qualification of participants for the functions of managing hotel reception offices where the introduction of the latter,the devices ,equipment that are used in front offices ,the programs and applications used in the management of front offices.
It also deals with room status, types and various departments of front offices, reports that are used in your work in front offices and other important topics.
training content
Overview of Room Sector / Rooms Division
Computer Applications in Front Office
Front Office Equipment
Guest Cycle
Rooms Status
Types of rooms
Calculation equations used in front offices section
Study of front office departments :Reception - front desk - Mail & Information - Customer Service - Reservation - Uniformed Service - Telephone Operator - F.O. -Cashier
Overview of overnight reports and review
Room pricing
Systems and types of accommodation used in hotels
The relationship between front office and other hotel departments
what we offer
Scientific Material
A vocational certificate issued by The Ministry of Tourism
The name of the program as it will appear on the certificate
