Who aspire to work in front office and hotel reservation departments
The aim of the program
Qualification of participants to work in the functions of managing reception offices in hotels where the introduction of front offices and the devices and equipment used in front offices and the programs and applications used in the management of front offices. It also deals with room cases, types of rooms, various departments of front offices, reports you use in your work in front offices and other important topics
training content
Overview of Room Sector /Rooms Division/
Computer Applications in Front Offices
Front Office Equipment
Guest Cycle
Rooms Status
Types of rooms
Calculation equations used in front offices section
Study of front offices departments :Reception - front desk ◦ Mail & Information ◦ Customer Service ◦ Reservation ◦ Uniformed Service ◦ Telephone Operator ◦ F.O. Cashier
Overview of overnight reports and review
Room pricing
Systems and types of accommodation used in hotels
Front office section relationship to all hotel departments
what we offer
Scientific Material
A vocational certificate issued by The Ministry of Tourism
The name of the program as it will appear on the certificate
