The program is addressed to

• All workers in the field of airline ticket booking and sales.

• Who wants to work in the field of tourism and travel, which is one of the finest and most profitable types of business

the aim of the program

• Upgrade the competencies of aviation bookings and use Amadeus skillfully and efficiently.

• Enabling participants to work in major airlines, tourism and travel offices

training content

• International aviation organizations

• Aviation rights

• Aviation shortcuts and city codes

• World Geography and Location Study

• IATA geographical divisions

• Mileage System

• Price calculation and pricing types

• Introduction to Amadeus Airline system.

• Basic skills and features that must be provided by a booking and issuing airline tickets.

• Entry and exit tasks.

• Reviews of different booking schedules on Amadeus.

• Some tasks that help you to use the program professionally and know the different codes through the sistem.

• How to build a booking file for the PNR customer.

• How to deal with customers and answer their FAQs.

• How to review your customer's booking file.

• How to add the customer's miles card on the trip.

• How to order customer-specific services such as meals, seat selection and other services.

• Price reviews.

• Pricing the customer's booking file.

• How to issue the ticket.

• Send customer tickets on their own mile.

• Types of (que )and how to deal with them.

• How to add passport data on the booking file

what we offer

• Scientific Material

• A vocational certificate issued by The Ministry of Tourism

The name of the program as it will appear on the certificate

Ticketing Officer Course